DQ Grill Chill Restaurant — Restaurant in Parksville

Reviews of DQ Grill Chill Restaurant

• Hunter

  Added 2016.04.25

  I myself can't say that I'd work fast under the pressure but I'd expect with how long it takes an order that someone would take enough pride in their work to make it right. But all I've seen is many misshapen, undersized, and incorrectly made orders. Most people won't return because we're afraid we'll get it back worse and don't want to wait even longer. Sure...it's mostly just ice cream which is why I'm wondering the difficulty of making it right. Is it the machines, the training, the staff...I really want to know.
• Gabriel

  Added 2014.11.06

  Stale fries, sloppy burgers and staff that aren't very customer service oriented. Wasn't the worst I've ever experienced though so, I'm sure we'll end up here to give it another try.
• Brian

  Added 2014.08.01

  I don't know who is doing the training at this Dairy Queen but it doesn't seem like it's working. Everyone seems like they're just teenagers. I don't fault them for that. I fault whoever is managing and training them. My sister worked at Dairy Queen during the summers many times when she was 16. The team worked well together and never had problems getting through a line and giving orders that were done correctly. There would be mistakes. But only if they misheard not mistakes that people paid for.
• Devin

  Added 2014.05.09

  The ice-cream was good and had plentiful portions. The staff were friendly. It had only one electrical outlet in the whole place. As a travelor, I look for a place to recharge.
• Angel

  Added 2014.01.07

  I have had some great times, and this is one of the best dairy queens around. For some, the lack of a drive through, is an unacceptable proposition. But for me, it has had too many great meals, for me to knock this great fast food restaurant.
• David

  Added 2013.08.25

  We sometimes pick up onion rings, coffee, or a blizzard from here and take it down to the waterfront. The coffee and food is good. The $ 6 meal deal is excellent value too.
• Mason

  Added 2013.08.10

  I've seen staff walk over spilled messes. I've seen clients clean up the messes that their order made because it was made incorrectly and spilling over. I don't know how you get trained at DQ but it doesn't seem well since everyone's order looks like it's a newbies first times.